PRIVACY | Serene Wellness Psyc

Privacy Policy

Welcome
Welcome to Serene Wellness Psychiatry. We are dedicated to providing you with high-quality telehealth psychiatric care and are committed to protecting the privacy and security of your personal and health information. This policy outlines our practices regarding the collection, use, and sharing of your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Information We Collect

We collect information necessary to provide you with psychiatric care. This includes, but is not limited to:

Contact details (name, address, phone number, email)
Health and medical history
Treatment plans and progress notes
Medication information
Payment and billing information

How We Use Your Information Your information is used to

Assess, diagnose, and provide therapy
Manage and prescribe medications
Schedule and confirm appointments
Process payments for our services
Enhance the quality of care we provide

Data Protection

We use state-of-the-art encryption and security measures to protect your information. Our electronic health record (EHR) system is HIPAA-compliant, ensuring your data remains confidential and secure.

Your Rights You have the right to:

Access and review your personal health information
Request amendments to your records
Receive an accounting of disclosures of your information
Restrict certain uses or sharing of your information

SMS (Text) Messaging

For your convenience, we offer SMS messaging to communicate with you for appointment reminders, medication alerts, and timely information from your provider. To opt-in, text 'START' to 410-561-6207. You may opt-out at any time by texting 'STOP' to the same number. For help or support, text 'HELP'.

Third-Party Sharing

We do not share your personal health information with third parties unless it is necessary for your treatment, payment, or healthcare operations, or when required by law.

Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes through our website or through direct communication.

If you have questions or concerns about this privacy policy or your information, please contact us at 410-561-6207.

Acknowledgment of Receipt By using our services, you acknowledge that you have received and understood this Privacy Policy.

Acknowledgment of Receipt
By using our services, you acknowledge that you have received and understood this Privacy Policy.